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What to expect from Royal Service

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Royal Service

Because you deserve to be treated like royalty! Paradisus Resort’s signature Royal Service is a butler driven personal service reserved exclusively for adults.

Unparalleled. All-encompassing. Elevated, preferential and private. Royal Service guests can expect preferential services including:
Lavish Suite accommodations
Butler driven service
Complimentary cell phone to call your Butler, featuring unlimited local minutes and incoming calls
Sensational upgraded amenities including personalized turn-down service, your choice of aromatic pillows, in-room Jacuzzi® preparation, daily newspaper delivery, individualized in-room coffee service and espresso machine and minibars stocked daily to suit your preferences
Preferential reservations at spa, activities and excursions
Private Royal Service pools with valet service
Private Royal Service beach areas with valet service
A la carte breakfast and lunch in an exclusive Royal Service restaurant
Elegant VIP Lounge private check in/out, complimentary Internet access, daily continental breakfast buffet, coffee and beverages, international newspapers and evening cocktails and hors d’oeuvres.

Important: Royal Service rooms are exclusively for adults ages 18 and up.

For more information about Paradisus Resorts and Royal Service, please visit or call 1-877-741-5600.

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Paradisus Cancun hosts Romance Travel Forum

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Paradisus Cancun

Paradisus Cancun, one of Meliá Hotels International’s newest luxury all-inclusive properties, announces today that it will host the 2014 Romance Travel Forum. Organized by Specialty Travel Forums, a division of Travel Show Marketing Group, the premier event focused on destination weddings, honeymoons and romantic getaways will offer opportunities for travel professionals to learn how they can grow their business within these niche categories Monday, May 12 through Thursday, May 15, 2014.

“Paradisus Cancun has had tremendous success with our destination weddings and honeymoons, we are thrilled to share our ‘best practices’ as this year’s Romance Travel Forum host,” said Conrad Bergwerf, General Manager of Paradisus Cancun. “We are proud to share our industry-leading programs with fellow travel professionals, while showcasing the creative facets of our romance offerings.”

The forum will consist of in-depth training, one-to-one supplier partner meetings, interactive supplier roundtable discussions, networking functions, site inspections and more. The Forum’s Exhibitor Registry will feature the world’s leading suppliers focused on romance travel, offering attendees access to a multitude of learning opportunities. Participants will be able to meet with representatives from destinations, hotels and resorts, wholesalers, cruise lines, transportation providers, destination management companies and more.

Below is a preliminary schedule of events:

Monday, May 12, 2014: Day 1
• Roundtable Focus Discussions
• Opening Evening Event

Tuesday, May 13, 2014: Day 2
• General Session
• Certified Romance Sessions
• Networking Lunch Function
• Showcase / Site inspections
• Evening Experience

Wednesday, May 14, 2014: Day 3
• Showcase / Site inspections
• Networking Lunch Function
• Certified Romance Sessions
• Closing Night Experience

Thursday, May 15, 2014: Day 4
• Post-Excursions and FAM’s

Providing unparalleled romantic experiences for couples on vacation, Paradisus Cancun is an ideal venue for the 2014 Romance Travel Forum. The resort’s signature Romance Team understands amenities and services that create the ultimate romantic experience for honeymoons, weddings or just a romantic getaway with a significant other. Whether guests seek a fantasy honeymoon, a decadent anniversary celebration or the perfect wedding location to create timeless memories in divine surroundings, Paradisus’ Romance offerings can be tailored and personalized to satisfy every romantic desire.

Paradisus Resorts is an all-inclusive luxury resort brand owned and operated by Meliá Hotels International, (formerly Sol Meliá Hotels & Resorts) one of the world’s most successful hotel companies. The growing brand currently has two hotels in Punta Cana, Dominican Republic: Paradisus Palma Real and Paradisus Punta Cana and three resorts in Mexico: Paradisus Playa del Carmen La Perla (adults-only), Paradisus Playa del Carmen La Esmeralda (for everyone) and the new Paradisus Cancun. Boasting unique room categories and luxurious upgrade options such as the adults-only Royal Service and family-only Family Concierge, the resorts are ideal for a wide spectrum of guests including couples, family vacations, destination weddings and business travelers. The properties in Punta Cana each feature The Reserve at Paradisus, an exclusive resort-within-a-resort concept where guests experience private check-in and stay in residential style accommodations, among numerous other services and amenities. Paradisus Resorts will continue its growth with the opening of a brand-new property in Papagayo Bay, Costa Rica, scheduled to open in 2015. For more information about Paradisus Resorts, please visit Follow Paradisus Resorts on Twitter, @Paradisus and Facebook,

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Romance by Paradisus

Posted on by Paradisus Resorts

Boasting impeccable taste and style amidst idyllic locations, each Paradisus property offers personalized romance options to meet the desires of the most discerning clientele.

Paradisus Resorts have award winning locations in the Dominican Republic and Mexico. The Dominican Republic Resorts include Paradisus Palma Real; The Reserve at Palma Real; Paradisus Punta Cana; and The Reserve at Punta Cana. The three properties in Mexico include Paradisus Playa del Carmen La Perla (Paradisus Resorts’ first adults-only resort), Paradisus Playa del Carmen la Esmeralda (a family-friendly resort) and Paradisus Cancun.

Paradisus’ Romance Team offers experienced Romance Planners based both in the U.S. and resort side. Couples begin their romance journey by speaking to the dedicated US based Romance Planners that handle all of the pre-wedding details and assist in customizing and perfecting the style of each wedding with the bride and groom.

On-site Romance Coordinators execute the bride and groom’s vision while on-property.  The coordinators handle all on-site logistics and are the go to team ensuring all aspects of the occasion are flawless.

Additionally, Paradisus offers the services of their in-house decor companies to assist and advise in every step of the planning process, from welcome dinner to reception. These companies include Caribbean Celebrations in the Dominican Republic and Alquimia Events in Mexico. For those who prefer not to be consumed with the pressures of planning, the resorts also offers a variety of pre-arranged packages, including intimate vow renewals and elaborate anniversary celebrations.

For many, wedding planning begins long before the proposal and Paradisus’ romance offerings allow for the ultimate fairytale wedding. The Love at First Site Package invites those planning a wedding to visit the resort and see the space first-hand prior to the big day. In turn, guests of this package are then able to receive the value of their stay as a credit towards their wedding. The package includes accommodations, 15% savings on all spa treatments, a site inspection of the ceremony and reception locations with a member of the Romance Team, menu tasting and an in-room VIP welcome fruit basket and champagne.

Once a couple decides Paradisus is their ideal destination wedding location, there are a variety of wedding and vow renewal packages they can choose from to fit any wedding style and budget:

Tailor-Made Romance: This special edition package encompasses more than just the actual wedding day.  Inspired by the seasons, Tailor Made allows the bride & groom the pure freedom to design their own wedding; it’s all about personal choices with our unique offerings.  This package is about more than just the wedding, it’s about the time spent with loved ones and including them in this special occasion. Included are bridal party gift certificates for the YHI Spa, a three hour welcome BBQ party, wedding ceremony, one hour post-ceremony cocktail party, three hour private sit-down or buffet dinner reception and a farewell for the new couple, including a couple’s massage and a “Dinner Under the Stars.”

Allure: The newest wedding collection at Paradisus and no doubt will quickly become the most popular.  With a soft palette of colors to choose from, it leaves plenty of room for the creative eye to imagine a wedding day filled with pure wedded bliss.  The package includes a wedding ceremony, one-hour cocktail party and a three-hour private sit-down or buffet style dinner reception. Allure was designed for couples who appreciate the softer side, for couples who let their love speak for themselves.

Aqua: For the bride and groom that desire an intimate, traditional and elegant event. The package includes a wedding ceremony, one-hour cocktail party and a three-hour private sit-down dinner reception, decorated in true Caribbean style with an aqua color palette. Special amenities for the couple include a complimentary room upgrade, late check-out and a 15% savings on spa services.

Chill Out Chic: This package suits the modern couple who wants to combine beloved traditions with a chic and laid back atmosphere. White garden chairs and a wood canopy set the tone, while oversized, rustic lanterns line the aisle for an added touch of bohemian flair. The Chill Out Chic package includes a ceremony and buffet style dinner for 24 guests.

Fantasy: As the name suggests, this dreamlike package has the feel of an unconventional, modern cocktail soiree with a few touches of a traditional wedding. A post-ceremony private cocktail party keeps this package different from the typical sit-down meal.

Wish: This package is for those seeking the perfect destination wedding in an intimate atmosphere. The Wish offers a romantic setting for the bride, groom and their closest family & friends and is considered the perfect elopement experience. To celebrate afterward, guests are guaranteed a wedding dinner at one of the property’s à la carte restaurants.  Wish is complimentary with a minimum 7-night stay in a The Reserve or Royal Service room category.

Each Paradisus property boasts picturesque locations and venues to host the big day, regardless of the chosen wedding package. Paradisus Resorts boasts intimate Wedding Gazebos, while Paradisus Palma Real, Paradisus Punta Cana and Paradisus Playa del Carmen entice clients with the Gabi Lounge for chic dinner receptions. Beachside ceremonies at Paradisus Palma Real, Paradisus Punta Cana and Paradisus Cancun provide the perfect backdrop to a romantic wedding, and poolside receptions at any of the properties add a fun and festive touch to the party.  Paradisus has a one wedding, per venue, per day policy; ensuring each wedding receives the respect and individuality it deserves.

Whether couples are looking to bring their families together or enjoy their alone time, Paradisus’ special guest services will help make their occasion hassle-free. Paradisus’ Family Concierge program is perfect for large families and groups.  This includes pre-arranged activities for children, babysitting services and daily turn down with milk and cookies. Upon arrival, kids will receive a welcome bag with a hat, t-shirt and mini sunscreen. For smaller, more intimate affairs, Paradisus offers the adults-only Royal Service room category upgrade with a strong focus on personalized attention and detail. Royal Service guests are invited to enjoy a private pool and beach area with Bali beds and palapas, in addition to the exclusive Royal Service lounge and butler service. Royal Service guests are also offered preferential reservations for the property’s restaurants, spa treatments and excursions.

Beyond the ceremony and reception, Paradisus Resorts offer additional amenities to make the special day unforgettable. At Paradisus Palma Real and Paradisus Playa del Carmen, the YHI Spa Bridal Suite ensures that every bride is pampered in style in a private retreat, reserved exclusively for the wedding party. Brides and their VIPs are invited to relax with such treatments as chardonnay biomassages, orchid body masks, manicures and pedicures. Complimentary champagne with wine and cheese platters are provided for all to enjoy.

After the “I do’s,” Paradisus remains the ultimate destination for romance. Whether it’s a honeymoon or an anniversary celebration, Paradisus offers packages to fit post-nuptial desires, as well. For honeymooners who stay at least 7 nights, The Glow upgrade package offers complimentary in-room sparkling wine and a tropical fresh fruit platter, as well as rose petal turndown service and a 10% savings on spa services for the bridal couple. Available for both honeymoons and anniversaries, The Passion package offers a relaxing couple’s massage and romantic “Under the Stars” private three-course dinner, including a sound system to set the mood. Post-dinner in-room ambiance is available with chilled champagne, rose petals and a scented bubble bath – the perfect combination for celebration.

To learn more, please visit Follow Paradisus Resorts on Twitter, @Paradisus and Facebook,

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Pure Passion

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Passion by Martin Berasategui

Paradisus Palma Real is proud to announce that their signature restaurant, Passion by Martin Berasategui, was recognized in the 2013 TripAdvisor® Travelers’ Choice™ Restaurants awards. The honor recognizes travelers’ favorite fine dining establishments worldwide, based on millions of valuable reviews and opinions on TripAdvisor®. The awards recognize 171 restaurants, covering 13 countries and seven regions around the globe, including lists for Europe, Asia, South America, South Pacific, the Caribbean, the U.S. and the World.

Taking 1st place in the Caribbean and 10th place worldwide, Passion by Martin Berasategui highlights local seafood and offers menus designed for pairings, featuring the resort’s most exquisite wines. An innovator of Basque cuisine, Chef Berasategui is known for utilizing a distinctive cooking style and fresh seafood in his cuisine, which is light, extremely imaginative and crafted with masterful technique. Passion by Martin Berasategui is a fine dining restaurant that juxtaposes Chef Berasategui’s philosophy and style with the remarkable local ingredients of the Caribbean.

“In less than two years, Passion by Martin Berasategui has proved to be among the best– not only in the Caribbean, but in the world,” said general manager Rafael Torres. “With this unique culinary concept and collaboration, Paradisus Resorts continues to elevate the level of quality and service in every aspect of its guest experience. We are the only all-inclusive hotel brand in the Americas to boast cuisine by a Michelin-starred chef.”

Passion by Martin Berasategui is an adults-only gastronomic experience, serving dinner nightly. Guests of Paradisus Palma Real are welcome to experience the superb cuisine for a surcharge, giving them access to the restaurant’s a la carte menu or its tasting menu. Passion by Martin Berasategui is also accessible to local residents and visitors.
For the complete list of 2013 Travelers’ Choice Restaurants winners, go to:

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Acércate a la experiencia ‘Luxexclusive’ que te espera en Paradisus Resort

Posted on by Paradisus Resorts

[RESUMEN] En Paradisus Resort tenemos una propuesta clara para ti y los tuyos: Un “Todo Incluido” de lujo, en el que la acción principal es dejarse llevar por los exóticos y privilegiados parajes del Caribe en que se encuentran nuestros hoteles.

Caracterizados por su original y único estilo arquitectónico, en los hoteles Paradisus ofrecemos un sinfín de sensaciones a nuestros huéspedes, gracias a nuestros exclusivos servicios, aderezados en todos los casos por una extensa y exquisita oferta culinaria.

En Paradisus Resort te esperamos con lo que llamamos “Luxexclusive”, una experiencia completa incomparable de lujo sin pretensiones, tranquilidad ininterrumpida y alegría sin preocupaciones, en extraordinarias localizaciones frente al mar, tanto en la República Dominicana con Paradisus Punta Cana, Paradisus Palma Real; en México con Paradisus Cancún,  Paradisus La Esmeralda o Paradisus La Perla en Playa del Carmen y en Cuba.

Con la experiencia “Luxexclusive” hemos reinventado un nuevo nivel de lujo del todo incluido, donde cada detalle es atendido para asegurar una experiencia de mayor calidad para ti, tu pareja o tu familia al completo. Así, entre las experiencias que puedes disfrutar en nuestros hoteles destacan:

- “Royal Service”: Un servicio personalizado de mayordomo y cuidados de lujo, reservados sólo para adultos, en los que serás tratado como un Rey o una Reina.

- Gastronomía: Una cocina de 5 estrellas servida en una magnífica gama de restaurantes únicos y elegantes, pensado para los que disfrutan del placer de la buena mesa y los sabores internacionales. Fusión asiática. Brasileña. Italiana. Mediterránea. Clásica americana. Francesa. Caribeña. A la carta y tipo buffet. Todas tentadoras. Todas a disposición de tus deseos. ¡Todo deliciosamente incluido!

- “Family Concierge”: Un servicio diseñado para satisfacer las necesidades de las familias actuales, este programa te ofrece un servicio VIP exclusivo que incluye amenidades de lujo adaptadas a cada uno de los miembros de tu familia y la asistencia personalizada durante todo el día de un experto para dar respuesta inmediata a tus necesidades y permitirte disfrutar de actividades personalizadas para todos.

- Vida Nocturna: Auténtica libertad para divertirte, dando vida a la vacaciones de tus sueños con inolvidables aventuras de tentación y diversión, donde las noches son tuyas para vivirlas como quieras. Y es que en nuestros hoteles, la noche cobra vida con un apasionante resplandor mientras brindascon uno de nuestros cócteles especiales frente a una espectacular puesta de sol, en una playa iluminada por antorchas o en terrazas al aire libre.

- Spa: Nuestros health clubs disponen de todos los servicios y ofrecen un equipamiento de vanguardia, el asesoramiento de entrenadores personales y unas sesiones de ejercicio únicas que incluyen el entrenamiento en pareja, clases en grupo y programas de wellness personalizados e individuales, diseñados para cuidar cuerpo y mente según tus deseos y necesidades concretas. Concédete el capricho de unas vacaciones de spa del más alto nivel en los entornos más lujosos del mundo, ¡ven a Paradisus!

- The Reserve: Un resort-boutique dentro del mismo Resort. Te proponemos una estancia en el paraíso en el corazón de Paradisus, con acceso exclusivo a impresionantes piscinas privadas para niños y adultos, a salas privadas y a una nueva y lujosa gama de inmensas suites ParadisusResort.

- Experiencias Memorables: Auténtica libertad para hacer todo lo que quieras, sin que nada se interponga entre tú y un mundo de placer sin límites. Sin preocupaciones, sin problemas, olvídate de la cartera o los cheques por firmar. En Paradisus podrás disfrutar de un gran número de actividades incluidas entre las que destacan deportes (voley playa, tenis, paddle, vela, windsurf, kayak, kite surfing, buceo y golf); Excursiones (paseos a caballo, tours en bicicleta y excursiones guiadas), Romance (bicicletas tándem y cruceros al atardecer), así como una gran variedad de actividades enriquecedoras para la vida diaria, incluidas (elaboración de sushi, cata de vinos, arreglos florales, masajes, pintura, elaboración de velas, clases de tango, entre otras);  así como actividades extra que incluyen pesca en alta mar, deportes acuáticos motorizados, masajes en pareja y cena para dos bajo las estrellas disponibles con cargo adicional.

Está más que claro: Si bien disfrutar del sol y el mar en nuestros hoteles ya es una experiencia única, si eres de aquellos que quieren hacer algo más durante su estancia, en Paradisus tenemos a tu disposición un gran número de actividades para complacerte… Acércate a Paradisus y ríndete ante una experiencia inmemorable de auténtica libertad.

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